Tenant involvement
We encourage local people to get involved in a variety of ways, and work with us to make a difference.
Any of our tenants can join our Tenant Advisory Panel (TAP) for example. Members are people who care about their local community, and who want to ensure that we provide an excellent local service. They become actively involved in neighbourhood reviews and regularly communicate with our housing officers about local issues. By sitting on the panel, you influence and discuss issues relating to the management and delivery of our services and meet regularly to suggest ideas for improvements.
We’ve also recently launched a new scheme encouraging tenants to become Local Community Inspectors. If you would like to get involved and work closely with other residents to improve your local community let us know. Inspectors take regular walks around their local area, identifying any problems and highlighting where improvements can be made.
Supporting residents associations and other local groups
We regularly consult with residents associations where they exist, and support the development of new residents associations. We also support residents who wish to set up or get involved in groups working towards improving the quality of life in local communities, for example environmental groups, and neighbourhood watch groups.
Fundraising for local facilities and projects
We draw down money from governmental and charitable sources to support initiatives which improve residents’ quality of life – and support residents groups with their own funding applications.
Creating community places
We work with local people to create vibrant play areas, community gardens and open spaces, involving them throughout the process.
Supporting local events
A carnival, festival or garden party is often the catalyst to bring people together to celebrate the good things about a neighbourhood, and can springboard more positive social interaction. We help residents organise such events and attend, strengthening our relationship with local people.
Consulting with local people
We hold regular neighbourhood reviews in which staff consult residents about our services and identify areas for improvement. We also consult more widely, through questionnaires, door to door surveys, workshops and drop-in events.