We want to make your move as smooth as possible whether you’re moving into an ASRA home or leaving one.
When you know you’re moving:
- Tell the electricity, gas and water companies
- Get your cooker disconnected and connected by a qualified electrician or gas engineer
- Tell the council tax office
- Tell the housing benefit office (if you’ve been receiving housing benefit)
- Tell the benefits agency (if you claim any other benefits)
- Transfer your TV licence
- Redirect your post
Home contents insurance
We strongly advise you to take out home contents insurance. This would cover you against damage to personal belongings, carpets, furniture and other household contents and decorations, if you had a fire or flood.
It would also cover you against a break-in or damage from a neighbouring property.
We can provide details of a contents policy offered in association with the National Housing Federation called My Home which has been designed for people in housing association homes, and offers affordable premiums.
Contact your office or our customer service team for details.
Settling in
When you move to a new area it can be difficult to find your way around and access all the services you want.
We can help because we know the areas well and have good contacts – just contact us for advice.
Moving out of an ASRA property
- We need at least four weeks’ notice in writing, with the date you are leaving and a forwarding address
- You tenancy ends at midnight on a Sunday (not the day you leave)
- Return keys to us by noon on the Monday immediately following the Sunday your tenancy ends
- Complete any repairs you are responsible for – we will charge you for the cost of any work you should have done
- Remove all your belongings and leave the home clean – we will charge you for any clearance or cleaning
- Arrange for a CORGI registered gas installer to disconnect any gas appliances you are moving
- Pay any rent or charges you owe us
- Finalise your gas, water, electricity and phone accounts
- Tell the Council’s Council Tax department you are leaving
- If you claim benefit, tell the benefits agency
- Arrange for your post to be re-directed